Privacy Policy
Overview
At Redefine ROI, your privacy matters. This Privacy Policy explains what information we collect when you visit https://redefineroi.com or engage our services, how we use it, and how we keep it safe.
By using our website or services, you consent to the practices described in this policy.
Who We Are
Redefine ROI is an AI-powered SEO and digital marketing agency based in India.
- Website: https://redefineroi.com
- Email: info@redefineroi.com
- Phone: +91-8448349403
Information We Collect
We collect only what’s necessary to serve you better:
a) Information you provide directly:
- Name, email address, phone number — submitted via contact forms, inquiry forms, or WhatsApp/Telegram
- Business details shared during onboarding or project discussions
b) Information collected automatically:
- IP address, browser type, device type, pages visited, and time spent on our website — collected via cookies and analytics tools (e.g., Google Analytics)
c) Information shared for service delivery:
- Access credentials to tools like Google Search Console, Google Analytics, or ad accounts — shared by the client and used solely for delivering agreed services
How We Use Your Information
We use your information to:
- Respond to inquiries and provide our services.
- Communicate project updates, reports, and recommendations.
- Send service-related emails or follow-ups (no unsolicited spam)
- Analyse website traffic to improve our website experience
- Comply with legal obligations.
We do not sell, rent, or trade your personal information to any third party.
Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic. Cookies are small text files stored on your device.
We use:
- Essential cookies — for basic website functionality
- Analytics cookies — via Google Analytics, to understand how visitors interact with our site
You can turn off cookies through your browser settings. Note that some website features may not function properly without cookies.
Third-Party Services
We may use trusted third-party tools and platforms to deliver our services, including analytics, communication, and SEO tools. These services have their own privacy policies and handle data in accordance with applicable laws. We do not share your personal data with third parties for their own marketing purposes.
Examples include: Google Analytics, Google Search Console, WhatsApp Business, and similar industry-standard tools.
Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, or misuse. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy — or as required by law. Client data related to active projects is retained during the engagement and for a reasonable period thereafter for legal and administrative purposes.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data, subject to legal obligations
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at info@redefineroi.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
Contact Us
Questions about this Privacy Policy? Reach out to us:
- 📧 Email: info@redefineroi.com
- 📞 Phone: +91-7078411664
- 💬 WhatsApp: +91-7078411664